USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS

The Pay and Personnel Center (PPC) Customer Care Branch is receiving a high volume of phone calls and email inquiries from customers indicating Direct Access is down, timing out, or not accessible. If you or your members are experiencing any of the below error codes, please submit your concerns to C5ISC via CGFIXIT Ticket with a screenshot of the error code along with the IP Address you are attempting to log into DA from. PPC is unable to resolve Direct Access connectivity and system issues. Anyone outside of the CG network may call CGFIXIT for assistance at (855) 243-4948.

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RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

Tag: AY25

Feb. 6, 2025

ALCGPSC 025/25 SUBJ: ACTIVE DUTY AND RESERVE COMMAND SENIOR ENLISTED LEADER (CSEL) SCREENING PANEL RESULTS FOR ASSIGNMENT YEAR 2025

ALCGPSC 025/25IAW Ref A, Commander, CG Personnel Service Center approved the report of the active duty and reserve Command Senior Enlisted Leader (CSEL) Screening Panel convened on 31 January 2025. The following members listed alphabetically were found to be best qualified and recommended for assignment to active duty silver badge CSEL positions

Nov. 18, 2024

ALCGENL 407/24 SUBJ: PUBLICATION OF THE ASSIGNMENT YEAR (AY) 2025 OFFICIAL SHOPPING LIST AND VACANCY DASHBOARD KICK-OFF

R 152047Z NOV 24 MID120001549531UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 407/24SUBJ: PUBLICATION OF THE ASSIGNMENT YEAR (AY) 2025 OFFICIAL SHOPPING LIST AND VACANCY DASHBOARD KICK-OFF1. The AY25 official shopping list is now available in Direct Access. Commands areencouraged to review the shopping list and contact the respective

Nov. 18, 2024

ALCGENL 408/24 SUBJ: AY25 FEMALE AFLOAT ERESUME GUIDANCE

R 152114Z NOV 24 MID120001549624UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 408/24SUBJ: AY25 FEMALE AFLOAT ERESUME GUIDANCEA. Military Assignments and Authorized Absences Manual, COMDTINST M1000.8AB. Women Afloat (sharepoint-mil.us)C. Assignments Branch (EPM-2) (sharepoint-mil.us)1. The purpose of this message is to increase awareness

Sept. 3, 2024

RESERVE ASSIGNMENT YEAR 2025 (AY25) KICKOFF ANNOUNCEMENTS

This message announces the AY25 Reserve assignment season kickoff and provides important guidelines and information:ALCGRSV 052/24 SUBJ: RESERVE CAPTAIN AND COMMANDER ASSIGNMENT YEAR 2025 (AY25) KICKOFF ANNOUNCEMENTALCGRSV 053/24 SUBJ: RESERVE LIEUTENANT COMMANDER TO ENSIGN ASSIGNMENT YEAR 2025 (AY25) KICKOFF ANNOUNCEMENTALCGRSV 054/24 SUBJ:

Aug. 19, 2024

ALCGRSV 050/24 - RESERVE PERSONNEL CAREER COUNSELING SYSTEM

BTUNCLASALCGRSV 050/24SUBJ: RESERVE PERSONNEL CAREER COUNSELING SYSTEMA. ALCGRSV 046/24, AY25 RESERVE PERSONNEL MANAGEMENT ROADSHOWSOLICITATION1. The Reserve Personnel Management (RPM) Division provides counseling sessions through the Reserve Personnel Career Counseling (RPCC) system.2. The RPCC provides career management counseling to all Reserve

Aug. 7, 2024

ALCGRSV 046/24 - RESERVE PERSONNEL MANAGEMENT ROADSHOW ASSIGNMENT YEAR 2025 (AY25) SOLICITATION

ROUTINER 051646Z AUG 24 MID120001323149UFM COMCOGARD PSC WASHINGTON DCTO ALCGRSVBTUNCLASALCGRSV 046/24SUBJ: RESERVE PERSONNEL MANAGEMENT ROADSHOW ASSIGNMENTYEAR 2025 (AY25) SOLICITATION1. The Reserve Personnel Management (RPM) Division is solicitingunits interested in receiving RPM's Assignments and CareerDevelopment Presentation for Assignment

Aug. 1, 2024

ALCGENL 315/24 - RATING FORCE MASTER CHIEF (RFMC) SCREENING PANEL RESULTS FOR ASSIGNMENT YEAR 2025

A. COMCOGARD PSC Washington DC 081451Z MAY 24/ALCGENL 206/24B. COMCOGARD PSC Washington DC 121936Z JUN 24/ALCGENL 254/24C. Command Senior Enlisted Leader (CSEL) Rating Force Master Chief (RFMC) and Senior Enlisted Leader (SEL) Program, COMIDTINST 1306.1I D. Military Assignments and Authorized Absences, COMDTINST M1000.8 (series)IAW Refs A and B,

June 24, 2024

ALCGPSC 083/24 - ACTIVE DUTY AND RESERVE COMMAND SENIOR ENLISTED LEADER (CSEL) SCREENING PANEL RESULTS FOR ASSIGNMENT YEAR 2025

IAW Ref A, Commander, CG Personnel Service Center approved the report of the Active Duty and Reserve Command Senior Enlisted Leader (CSEL) Screening Panel convened on 10 June 2024. The following members listed alphabetically were found to be best qualified and recommended for assignment to Active Duty Gold Badge CSEL positions for AY25:ALCGPSC

June 14, 2024

ALCGPSC 082/24 - PY24 ACTIVE DUTY CHIEF WARRANT OFFICER (CWO) APPOINTMENT BOARD RESULTS

The Commandant has approved the report of the Chief Warrant Officer (CWO) Appointment Board which convened on 1 April 2024. The appointment eligibility list and respective cuts are effective 1 June 2025 through 31 May 2026, pending Secretary’s approval. It should be noted that if the previous year's list for a specific specialty has been exhausted,

May 3, 2024

ALCGENL 196/24 - EPM-4 AY25 ENLISTED CAREER COUNSELING ADVISORY

The purpose of this message is to increase awareness of career counseling opportunities for enlisted members in Assignment Year 2025 (AY25). EPM-4 is comprised of Enlisted Career Advisors (ECAs) qualified to provide personalized career guidance, assistance navigating the advancement and assignment processes, and counsel members on important

April 26, 2024

ALCGENL 187/24 - AY25 ENLISTED PERSONNEL MANAGEMENT (EPM) ROADSHOW SOLICITATION

In accordance with Reference (A), EPM-2 is soliciting for units interested in receiving assignment and career development presentations in preparation for Assignment Year 2025 (AY25).ALGGENL 187/24

April 26, 2024

ALCGENL 186/24 - ENLISTED PERSONNEL MANAGEMENT (EPM) ASSIGNMENT YEAR 2025 KICK OFF

This message kicks off Assignment Year 2025 (AY25) for the enlisted workforce, describes the AY25 timeline, and presents informational resources available to all members. This message is primarily for enlisted members who are tour complete or otherwise anticipating transfer in AY25, but it also includes important information for commands and

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