USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

PASSWORD RESET

If your email address is NOT present or is incorrect, you will not be able to use the self-service password reset feature. Your business email address in DIRECT ACCESS must be added to the system or corrected. Active duty and Reserve members must contact your P&A office or Servicing Pay Office (SPO) for assistance to update.

Please note: Customer Care will no longer send password resets for active/reserve military members or civilian employees to personal email addresses. All password resets will be sent to USCG.MIL email addresses only. Do not submit multiple requests. Please allow 5 days upon submission for response.

Guide: Passwords and Set up/Update Security Questions

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

Tag: AY25

Nov. 18, 2024

ALCGENL 407/24 SUBJ: PUBLICATION OF THE ASSIGNMENT YEAR (AY) 2025 OFFICIAL SHOPPING LIST AND VACANCY DASHBOARD KICK-OFF

R 152047Z NOV 24 MID120001549531UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 407/24SUBJ:

Nov. 18, 2024

ALCGENL 408/24 SUBJ: AY25 FEMALE AFLOAT ERESUME GUIDANCE

R 152114Z NOV 24 MID120001549624UFM COMCOGARD PSC WASHINGTON DCTO ALCGENLBTUNCLASALCGENL 408/24SUBJ:

Sept. 3, 2024

RESERVE ASSIGNMENT YEAR 2025 (AY25) KICKOFF ANNOUNCEMENTS

This message announces the AY25 Reserve assignment season kickoff and provides important guidelines

Aug. 19, 2024

ALCGRSV 050/24 - RESERVE PERSONNEL CAREER COUNSELING SYSTEM

BTUNCLASALCGRSV 050/24SUBJ: RESERVE PERSONNEL CAREER COUNSELING SYSTEMA. ALCGRSV 046/24, AY25

Aug. 7, 2024

ALCGRSV 046/24 - RESERVE PERSONNEL MANAGEMENT ROADSHOW ASSIGNMENT YEAR 2025 (AY25) SOLICITATION

ROUTINER 051646Z AUG 24 MID120001323149UFM COMCOGARD PSC WASHINGTON DCTO ALCGRSVBTUNCLASALCGRSV

Aug. 1, 2024

ALCGENL 315/24 - RATING FORCE MASTER CHIEF (RFMC) SCREENING PANEL RESULTS FOR ASSIGNMENT YEAR 2025

A. COMCOGARD PSC Washington DC 081451Z MAY 24/ALCGENL 206/24B. COMCOGARD PSC Washington DC 121936Z

June 24, 2024

ALCGPSC 083/24 - ACTIVE DUTY AND RESERVE COMMAND SENIOR ENLISTED LEADER (CSEL) SCREENING PANEL RESULTS FOR ASSIGNMENT YEAR 2025

IAW Ref A, Commander, CG Personnel Service Center approved the report of the Active Duty and Reserve

June 14, 2024

ALCGPSC 082/24 - PY24 ACTIVE DUTY CHIEF WARRANT OFFICER (CWO) APPOINTMENT BOARD RESULTS

The Commandant has approved the report of the Chief Warrant Officer (CWO) Appointment Board which

May 3, 2024

ALCGENL 196/24 - EPM-4 AY25 ENLISTED CAREER COUNSELING ADVISORY

The purpose of this message is to increase awareness of career counseling opportunities for enlisted

April 26, 2024

ALCGENL 187/24 - AY25 ENLISTED PERSONNEL MANAGEMENT (EPM) ROADSHOW SOLICITATION

In accordance with Reference (A), EPM-2 is soliciting for units interested in receiving assignment

The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.