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The Pay and Personnel Center (PPC) Customer Care Branch is receiving a high volume of phone calls and email inquiries from customers indicating Direct Access is down, timing out, or not accessible. If you or your members are experiencing any of the below error codes, please submit your concerns to C5ISC via CGFIXIT Ticket with a screenshot of the error code along with the IP Address you are attempting to log into DA from. PPC is unable to resolve Direct Access connectivity and system issues. Anyone outside of the CG network may call CGFIXIT for assistance at (855) 243-4948.

Errors identified:

  • Spinning circle
  • DA Link is timing out
  • 404 Error code
  • Authorization Error – Contact your Security Administrator
  • Hmmm… Can’t reach this page

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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0730-1600 (Central time) M-F

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Results:
Tag: CWO

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Feb. 21, 2025

ALCGPSC 033/25 SUBJ: PY25 ADPL CWO APPOINTMENT BOARD PRE-BOARD ELIGIBILITY LIST AND PACKAGE SUBMISSION GUIDANCE

ALCGPSC 033/25Profile letters were last updated on February 11, 2025, and pre-board eligibility scores were finalized. All candidates are encouraged to review their final scores.Please see full message for details.

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Jan. 21, 2025

ALCGPSC 013/25 SUBJ: PY25 ACTIVE DUTY CWO APPOINTMENT BOARD PERSONAL DATA EXTRACTS AND PROFILE LETTERS

R 211332Z JAN 25 MID180001564204UALCGPSC 013/25SUBJ: PY25 ACTIVE DUTY CWO APPOINTMENT BOARD PERSONAL DATA EXTRACTS AND PROFILE LETTERSA. ALCGPSC 150/24B. ACTIVE DUTY CWO APPOINTMENT GUIDE1. Personal Data Extracts (PDE): In accordance with Ref A, PDEs are available for viewing in Direct Access (DA) for PY25 Active Duty CWO Appointment Board

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Jan. 16, 2025

ALCGPSC 006/25 SUBJ: PY25 ACTIVE DUTY CHIEF WARRANT OFFICER SELECTION BOARD RESULTS

The Commandant has approved the report of the selection board convened on 30 September 2024, recommending chief warrant officers for promotion to the next higher warrant officer grade, subject to appointment of the President. Officers selected are listed below in ADPL precedence order:Please see full message: ALCGPSC 006/25

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Dec. 2, 2024

ALCGPSC 160/24 SUBJ: REVISED CUTOFFS FOR APPOINTMENT TO WARRANT GRADE

R 271850Z NOV 24 MID120001588157UALCGPSC 160/24SUBJ: REVISED CUTOFFS FOR APPOINTMENT TO WARRANT GRADEA. ALCGPSC 082/24B. Officer Accessions, Evaluations, and Promotions, COMDTINST M1000.3AC. Enlistments, Evaluations, and Advancements, COMDTINST M1000.2C1. Service need necessitated review of the cutoffs established for the 2024 Warrant Officer

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Nov. 19, 2024

ALCGPSC 150/24 SUBJ: PY25 ACTIVE DUTY CWO APPOINTMENT BOARD TIMELINES

ALCGPSC 150/24This message announces the schedule and requirements for the PY25 CWO Appointment Board. Per REF (A), the CWO Appointment Board will convene on 7 APR 2025. Members will only be allowed to compete for one specialty. It is expected that candidates read this entire message thoroughly, use the above references to assist with application

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Sept. 6, 2024

ALCOAST 348/24 - CHIEF WARRANT OFFICER PROFESSIONAL DEVELOPMENT COURSE

This ALCOAST repromulgates information originally published in REF (A) and provides an update to the Chief Warrant Officer Professional Development (CWOPD) course requirement. This ALCOAST applies to both Regular and Reserve CWOs. ALCOAST 348/24

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June 14, 2024

ALCGPSC 082/24 - PY24 ACTIVE DUTY CHIEF WARRANT OFFICER (CWO) APPOINTMENT BOARD RESULTS

The Commandant has approved the report of the Chief Warrant Officer (CWO) Appointment Board which convened on 1 April 2024. The appointment eligibility list and respective cuts are effective 1 June 2025 through 31 May 2026, pending Secretary’s approval. It should be noted that if the previous year's list for a specific specialty has been exhausted,

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May 20, 2024

ALCGOFF 036/24 - CWO SERVICE BEYOND 30 YEARS

IAW Ref A, Article 1.c.6.b.1., the Coast Guard has the authority to extend the service of a Chief Warrant Officer (CWO) on active duty beyond their mandatory 30-year retirement date.ALCGOFF 036/24

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April 23, 2024

ALCGPSC 064/24 - REVISED CUTOFFS FOR APPOINTMENT TO WARRANT GRADE

Service need necessitated review of the 2023 Warrant Officer Accession Plan. As a result, the cutoffs established in Ref A are revised as follows: ALCGPSC 064/24

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Feb. 26, 2024

ALCGPSC 028/24 PY24 ADPL CWO APPOINTMENT BOARD PRE-BOARD ELIGIBILITY LIST AND PACKAGE SUBMISSION GUIDANCE

The following list, sorted alphabetically by specialty, constitutes the primary and alternate candidates for the Chief Warrant Officer Appointment Board convening 1 APR 2024:ALCGPSC 028/24


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