USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

PASSWORD RESET

If your email address is NOT present or is incorrect, you will not be able to use the self-service password reset feature. Your business email address in DIRECT ACCESS must be added to the system or corrected. Active duty and Reserve members must contact your P&A office or Servicing Pay Office (SPO) for assistance to update.

Please note: Customer Care will no longer send password resets for active/reserve military members or civilian employees to personal email addresses. All password resets will be sent to USCG.MIL email addresses only. Do not submit multiple requests. Please allow 5 days upon submission for response.

Guide: Passwords and Set up/Update Security Questions

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

ALCOAST 023/25 SSIC 4600 SUBJ: UPDATE 1 -FY25 RESERVE INACTIVE DUTY TRAINING -TRAVEL REIMBURSEMENT PROGRAM ENROLLMENT DEADLINE, ELIGIBILITY, ENROLLMENT PROCEDURE, AND PROCESS

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Jan. 22, 2025 —

ALCOAST 023/25
SSIC 4600
SUBJ: UPDATE 1 ‐ FY25 RESERVE INACTIVE DUTY TRAINING ‐ TRAVEL REIMBURSEMENT PROGRAM ENROLLMENT
DEADLINE, ELIGIBILITY, ENROLLMENT PROCEDURE, AND PROCESS
A. COMDT COGARD WASHINGTON DC 041610Z SEP 24/ALCOAST 343/24
B. The Joint Travel Regulations (JTR)
1. This ALCOAST updates REF (A).
2. The maximum reimbursement in paragraph 5.a. of REF (A) is hereby increased to $750, in
accordance with the recent update to REF (B). This increase is in effect for travel on or after 01
January 2025.
3. All other processes and procedures outlined in REF (A) remain in effect for FY25.
4. IDT‐TRP SharePoint site:
(Copy and Paste URL Below into Browser)
https://uscg.sharepoint‐mil.us/sites/CGR/SitePages/CG‐R82‐IDT‐TRP_ 1.aspx
5. POC: Inquiries or questions about IDT‐TRP should be directed to the Reserve Resource Management
Division (CG‐R82) at IDTTravel@uscg.mil.
6. RADM Tiffany G. Danko, Assistant Commandant for Reserve (CG‐R), sends.
7. Internet release is authorized.

The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.