USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

E-GOV TRAVEL SYSTEM (ETS) E-MAIL ISSUE RESOLVED

The issue preventing ETS emails from being received to USCG email addresses has been resolved. Please re-initialize the accounts that did not have access, and the member should now receive the link to reset the account. Remember to have them check junk mail.

Please note a change with the update- these initialize links are now only active for 24 hours - anything after that will need a new link. Forgot Password button links are only active for 5 minutes

All emails for documents pending approval/status/reservations/etc... - should be coming through to the USCG email addresses.

PASSWORD RESET

If your email address is NOT present or is incorrect, you will not be able to use the self-service password reset feature. Your business email address in DIRECT ACCESS must be added to the system or corrected. Active duty and Reserve members must contact your P&A office or Servicing Pay Office (SPO) for assistance to update.

Please note: Customer Care will no longer send password resets for active/reserve military members or civilian employees to personal email addresses. All password resets will be sent to USCG.MIL email addresses only. Do not submit multiple requests. Please allow 5 days upon submission for response.

Guide: Passwords and Set up/Update Security Questions

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

ALCGENL 005/25 SUBJ: UPDATED FIRST TOUR STABILITY ASSIGNMENT PRACTICE FOR BOATSWAIN's MATES, MACHINERY TECHNICIANS, MARINE SCIENCE TECHNICIANS, OPERATION SPECIALISTS AND STOREKEEPER RATINGS

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Jan. 16, 2025 —

ROUTINE
R 142013Z JAN 25 MID180001539348U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGENL
BT
UNCLAS
ALCGENL 005/25
SUBJ: UPDATED FIRST TOUR STABILITY ASSIGNMENT PRACTICE FOR BOATSWAIN's MATES, MACHINERY
TECHNICIANS, MARINE SCIENCE TECHNICIANS, OPERATION SPECIALISTS AND STOREKEEPER RATINGS
A. ALCGENL 186/24 ENLISTED PERSONNEL MANAGEMENT (EPM) ASSIGNMENT YEAR 2025 KICK OFF
B. Military Assignments and Authorized Absences, COMDTINST M1000.8 (series)
C. ALCGENL 177/23 FIRST TOUR STABILITY ASSIGNMENT PRACTICE FOR BOATSWAIN's MATES,
MACHINERY TECHNICIANS, MARINE SCIENCE TECHNICIANS, OPERATION SPECIALISTS AND STOREKEEPER
RATINGS
D. ALCGENL 231/24 UPDATED ENLISTED PERSONNEL MANAGEMENT (EPM) ASSIGNMENT YEAR 2025
TIMELINE
1. This SITREP updates the First Tour Stability Beta Test for Boatswain's Mates (BM), Machinery
Technician (MK), Marine Science Technician (MST), Operations Specialist (OS), and Storekeeper (SK).
2. Historically, members who advance are required to fill a service need at the
next higher paygrade regardless of rotation date. EPM maximizes fleet-up opportunities but often
advancing members must transfer to a new unit. Rapid turnover increases operational risk for the unit
and reduces geo-stability for our members.
3. In Assignment Year (AY) 2024, EPM introduced the First Tour Stability Beta Test. This beta test allowed
E4s in the above ratings, assigned to their first unit from A-School, to complete a full tour regardless of
advancement. Since its inception, First Tour Stability has provided geo-stability for members and
promoted continuity at units. However, the beta test has resulted in increased E5 vacancies across the
fleet which increases operational risks at those units.
4. The following First Tour Stability practices are effective as of this message:
a. Members who were assigned to their first unit from A-School under the First Tour Stability Beta Test
prior to publication of this message will remain until tour completion per the original beta test policy,
unless they request to short tour, or a service need requires a transfer.
b. A member who is assigned to their first unit from A-School under the First Tour Stability Beta Test
after the publication of this message and advances to E5, will remain at their first unit for no more than
one additional year in a billet to paygrade mismatch and will compete for re-assignment the following
Assignment Year.
c. EPM-2 will maximize fleet-up opportunities for members who advance to E5 at their first unit from A-School.
d. If a member under First Tour Stability advances to E5 prior to their tour completion date and desires
to transfer during the AY, they can submit a short tour request to PSC-EPM-2.
e. If a member advances to E5 and is required to transfer but desires to remain at their first unit from A-School until tour completion, they can request an Advancement Opt Out.
f. Per the original Beta Test, members who advance to E5 may still be required to fill a service need
position at a new unit upon advancement.
g. The effectiveness of this assignment practice will be evaluated by PSC-EPM-2, prior to commencing
future AYs.
5. It is the responsibility of every member competing for assignment to pursue all available positions in a
given AY. Members are encouraged to seek career counseling from their respective AO to discuss
realistic eResume submission guidelines.
6. Please refer to respective AO SharePoint sites for updates to AY25 timelines and Points of Contacts:
a. BM: Boatswain's Mate (BM) (sharepoint-mil.us)
b. MK: Machinery Technician (MK) (sharepoint-mil.us)
c. MST: MST Assignments (sharepoint-mil.us)
d. OS: OS Assignments - Home (sharepoint-mil.us)
e. SK: Storekeeper (SK) (sharepoint-mil.us)
7. Released by: CDR J. G. McCarron, EPM-2 Branch Chief
8. Internet Release Authorized
BT

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