USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

E-GOV TRAVEL SYSTEM (ETS) E-MAIL ISSUE RESOLVED

The issue preventing ETS emails from being received to USCG email addresses has been resolved. Please re-initialize the accounts that did not have access, and the member should now receive the link to reset the account. Remember to have them check junk mail.

Please note a change with the update- these initialize links are now only active for 24 hours - anything after that will need a new link. Forgot Password button links are only active for 5 minutes

All emails for documents pending approval/status/reservations/etc... - should be coming through to the USCG email addresses.

PASSWORD RESET

If your email address is NOT present or is incorrect, you will not be able to use the self-service password reset feature. Your business email address in DIRECT ACCESS must be added to the system or corrected. Active duty and Reserve members must contact your P&A office or Servicing Pay Office (SPO) for assistance to update.

Please note: Customer Care will no longer send password resets for active/reserve military members or civilian employees to personal email addresses. All password resets will be sent to USCG.MIL email addresses only. Do not submit multiple requests. Please allow 5 days upon submission for response.

Guide: Passwords and Set up/Update Security Questions

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

ALCGENL 407/24 SUBJ: PUBLICATION OF THE ASSIGNMENT YEAR (AY) 2025 OFFICIAL SHOPPING LIST AND VACANCY DASHBOARD KICK-OFF

PRINT | E-MAIL

Nov. 18, 2024 —

R 152047Z NOV 24 MID120001549531U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGENL
BT
UNCLAS
ALCGENL 407/24
SUBJ: PUBLICATION OF THE ASSIGNMENT YEAR (AY) 2025 OFFICIAL SHOPPING LIST
AND VACANCY DASHBOARD KICK-OFF
1. The AY25 official shopping list is now available in Direct Access. Commands are
encouraged to review the shopping list and contact the respective Assignment Officer
(AO) with any questions.
2. A comprehensive list of all eResume deadlines can be found at the link below:
Assignments Branch (EPM-2) (sharepoint-mil.us)
All Assignment Officers will promulgate additional rating specific information on
their SharePoint and TEAMs pages. Commands who will be underway, with limited
or no connectivity and may not be able to meet these deadlines are strongly encouraged
to contact the respective Assignment Officers for further guidance.
3. Directions on how to access the official shopping list can be found at the following link:
Self Service - eResume.pdf (uscg.mil)
4. As of 15 NOV 2024, EPM-2 will be shifting from ALCGENL solicitations to a SharePoint
Vacancy Dashboard to shop Off-Season, Critical Fill, and Advance to Position opportunities.
Applicants and commands can view the opportunities by location, unit, rate, and paygrade
within the dashboard or as an exportable list. Position details, endorsement requirements,
report date, and e-Resume deadlines will be listed. The EPM-2 Vacancy Dashboard can be
found at the following link: EPM-2 Vacancies Dashboard.
5. The EPM-2 AO SharePoint Site is the central location for news and information within
each rating. The AO SharePoint pages are located at:
Assignments Branch (EPM-2) (sharepoint-mil.us)
All enlisted members should frequently visit relevant pages for current information.
Additionally, members are highly encouraged to subscribe to notifications from their
rating Assignment Officer's SharePoint Site and contact their AOs with any questions.
6. Released by: CAPT Jay Guyer, Chief, Enlisted Personnel Management.
7. Internet release authorized.
BT

The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.