USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

TRICARE ALLOTMENT VERIFICATION

Following the DEERS incident and cancellation of TRICARE allotments in the past, you are strongly encouraged to verify an active allotment and status. You are not in danger of being dropped due to a 90-day grace for coverage. Any discrepancies can be resolved by submitting a PPC Help Ticket to re-establish the allotment: PPC-DG-CustomerCare@uscg.mil

We are aware of the problem with the TRICARE allotment(s) disappearing from pay slips. We are working with programmers to correct it. In the meantime, we encourage you to call TRICARE to ensure that your payment is current, and your coverage is not suspended. TRICARE: 1-800-538-9552.

We apologize for the inconvenience, and we are doing our best to resolve the issue as quickly as possible.

ADVANCE PREPARATIONS FOR UPCOMING LIMITED AVAILABILITY TO DIRECT ACCESS (DA)

At 0600 EST, Wednesday, December 18, 2024, availability to DA will be limited to only those users performing tasks associated with 2025 payroll and regulatory changes. DA will be reactivated at 0600 EST, Friday, January 3, 2025. This limited availability is necessary to prevent the submission of self-service, unit P&A and SPO transactions that could potentially conflict with legislative and regulatory changes. Limited availability to DA impacts all active duty, reservists, retirees, annuitants, and civilian supervisors of military members. During this timeframe, access to self-service in DA for all users will be unavailable. This means no login access, including no ability to submit absence requests, no processing of pay or separation transactions and no processing of orders to include Reserve IDT, ADT, etc.

PASSWORD RESET

If your email address is NOT present or is incorrect, you will not be able to use the self-service password reset feature. Your business email address in DIRECT ACCESS must be added to the system or corrected. Active duty and Reserve members must contact your P&A office or Servicing Pay Office (SPO) for assistance to update.

Please note: Customer Care will no longer send password resets for active/reserve military members or civilian employees to personal email addresses. All password resets will be sent to USCG.MIL email addresses only. Do not submit multiple requests. Please allow 5 days upon submission for response.

Guide: Passwords and Set up/Update Security Questions

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

Pay & Personnel News Updates from our Branches

ALCGPSC 145/24 SUBJ: 2024 RESERVE MASTER CHIEF ADVANCEMENT PANEL RESULTS

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Nov. 13, 2024 —

R 122159Z NOV 24 MID120001535831U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGPSC
BT
UNCLAS
ALCGPSC 145/24
SUBJ: 2024 RESERVE MASTER CHIEF ADVANCEMENT PANEL RESULTS
A. Enlistments, Evaluations, and Advancements, COMDTINST M1000.2 (series)
B. Guidance and Eligibility Criteria for Enlisted Personnel Boards and
Panels, PSCINST 1401.2
1. Commander, CG Personnel Service Center (CG PSC) has approved the final
report of the 2024 Reserve Master Chief Advancement Panel (RMCAP) that
convened on 16 October 2024. The list of eligible Senior Chiefs below is
effective 1 January 2025 through 16 December 2025. The following Senior
Chiefs, listed in order of merit, are recommended and eligible for
advancement to Master Chief:
No Rank Name Unit
1 YNCS REID, STACY S. CAREER INVESTMENT DIV
2 MSTCS HALTER, GREGORY A. SEC E GREAT LAKES CMD CADRE
3 BMCS YAFFE, IAN F. CG STA SOUTH PORTLAND
4 IVCS BARRY, SEAN C. CGIS SENIOR RSV SEC
5 MECS SIMMONS, JONATHAN M. BASE CHARLESTON
6 BMCS LAWTON, JOHN Q. LDC CPO ACADEMY
7 MSTCS PASCAL, IRWIN CG STA LITTLE CREEK
8 YNCS RIOLO, LAURA L. SEC DETROIT CMD CADRE
9 BMCS STEPHANOS, JOHN T. CG STA BOSTON
10 MECS SMITH, JACOB R. SEC CHARLESTON ENFORCEMENT DIV
11 BMCS BENTLEY, CHRISTOPHER J. CG STA BELLINGHAM
12 OSCS DEMORAT, STEPHEN R. CG STA SOUTH PORTLAND
13 MECS OTT, MATTHEW T. SEC DEL BAY CMD CADRE
14 GMCS BAL, JASON R. CG STA EATONS NECK
15 BMCS CHEVAL, ADRIEN O. SEC VIRGINIA CMD CADRE
16 CSCS GOMES, AMANDA H. CG-IMAT EMERGENCY MGMT DEPT
17 ETCS SAMPSON, RHETT H. ESD BALTIMORE
18 BMCS GRULKE, JOSHUA P. SEC N GREAT LAKES CMD CADRE
19 MECS OBERMEYER, CHRIS J. OL-PAC MSRON 1-SAN DIEGO
20 MKCS GADBOIS, ERIC D. SEC LAKE MICH CMD CADRE
21 BMCS MASTRANGELO, BRYAN S. CG STA JONES BEACH
22 MKCS DURRETT, MICHAEL E. CG STA MIAMI BEACH
23 MKCS RIDAD, JOHN D. C. PSU 312 COMMAND STAFF
24 SKCS THOMPSON, JEANE M. RL-(LANT-83)-BUZZARDS BAY MA
25 MKCS OTT, JASON J. SEC OHIO VAL CMD CADRE
26 BMCS FOLCKEMER, JOSHUA D. COMMANDANT (CG-0923)
27 MECS SUMMERS, DANIEL M. MSU PORT ARTHUR
28 MECS FREEMAN, ROBERT M. PSU 307 COMMAND STAFF
29 IVCS TOLAND, JEFFREY L. CGIS SENIOR RSV SEC
30 BMCS CANAZZI, ROBERT J. CG STA BUFFALO
31 GMCS JONES, JOSEPH B. PSU 308 WEAPONS DIV
32 BMCS SONNIER, BRITTNEY R. CG STA PORT OCONNOR
33 MKCS MCNAMEE, MATHEW B. SFLC MOBILE LOGISTICS BR
34 BMCS LARSON, ROSS A. CG STA PORTSMOUTH
35 DCCS YATES, CORY L. BASE ST LOUIS
36 MKCS DUSSAULT, COREY M. PACAREA (PAC-3SF)
37 MKCS LOCKWOOD, GREGORY J. PSU 301 MAINTENANCE DIV
38 MKCS FAZIO, ANTHONY SFO ATLANTIC CITY
39 BMCS PIZZIGNO, JOSEPH G. CG STA PONCE DE LEON INLET
40 BMCS BIANCA, MARCUS A. CG STA FREEPORT
41 ISCS GUARENTE, BRIAN J. COMMANDANT (CG-212)
42 YNCS MAGINNIS, BETH E. BASE CHA SPO (PS)
43 BMCS HUNT, CHRISTOPHER A. CG STA FORT LAUDERDALE
44 MSTCS COLON, RODNEY L. SEC SAN JUAN INSPECTIONS DIV
45 BMCS VANDERPOL, BRADY S. PSU 313 WATERSIDE SECURITY DIV
2. This list of eligible Senior Chiefs above will not be republished as
personnel advance, lose eligibility, or are removed from advancement
consideration. Commanding Officers and Officers in Charge shall notify the
Coast Guard Pay and Personnel Center (ADV) and CG PSC-RPM when a member's
eligibility changes, including withdrawal of advancement recommendation.
Notifications should be made through CG PPC's Customer Care Branch using
the methods found on their website: https://www.dcms.uscg.mil/ppc/ccb/
3. Panel membership for the 2024 RMCAP and their units are listed below:
Name Unit
Ernest N. Brown, CAPT, USCGR CGRU JTRU US TRANSCOM
Nicholas A. Bernice, MCPO, USCGR LANTAREA (LANT-00B)
Kristen A. Santini, MCPO, USCGR D9 COMMAND CADRE(D)
Abigail R. Scrocco, MCPO, USCGR D1 COMMAND CADRE(D)
Theresa F. Joyce, MCPO, USCGR PSC PSD SURGE STAFFING SEC
4. CG PSC-RPM will release additional information regarding the 2025 RMCAP
at a future date. Candidates for the 2025 RMCAP should familiarize
themselves with references (a) and (b).
5. For questions regarding the Panel process, please contact RPM-1 Boards
and Panels at HQS-SMB-CGPSC-RPM-BoardsPanels@uscg.mil.
6. For questions regarding assignments, please contact RPM-2 at
HQS-SMB-CGPSC-RPM-2-Assignments@uscg.mil.
7. RDML Z. Merchant, Commander, Personnel Service Center (CG-PSC), sends.
8. Internet release authorized.