USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

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Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

FSMS WILL BE UNAVAILABLE 01 OCT 24 to 15 OCT 24

For further instructions please use: ALCGFINANCE 033/24 SUBJ: ENTERING AND RECORDING COMMITMENTS AND OBLIGATIONS DURING EARLY FY25 FSMS DOWNTIME > United States Coast Guard > Coast Guard Pay and Personnel News (uscg.mil)

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system. Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs. We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs. The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

Pay & Personnel News Updates from our Branches

ALCGPSC 118/24 SUBJ: DELEGATION OF TECHNICAL AUTHORITY TO PAY AND PERSONNEL CENTER (PPC) FOR LOCAL AND REGIONAL PERSONNEL SUPPORT SERVICES

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Sept. 6, 2024 —

051953Z SEP 24 MID600117609012U
FM COMCOGARD PSC WASHINGTON DC
TO ALCGPSC
BT
UNCLAS
ALCGPSC 118/24
SUBJ: DELEGATION OF TECHNICAL AUTHORITY TO PAY AND PERSONNEL CENTER (PPC) FOR
LOCAL AND REGIONAL PERSONNEL SUPPORT SERVICES
1. Effective 01OCT2024, the Pay and Personnel Center (PPC) will assume the responsibilities associated with exercising technical authority for yeoman and for Military Pay and Personnel Administration. Additionally, PPC will relieve PSC‐BOPS of the role of manager of Personnel Support Teams.
2. Effective 01OCT2024, Commanding Officer, PPC will assume the OER Reviewer responsibilities for all Base Personnel Support Department Head’s Officer Evaluation Reports.
3. As Technical Authority for yeoman, and for Military Pay and Personnel Administration, PPC has the authority, responsibility, and accountability to establish, monitor, and approve technical standards, tools, processes and best practices, and certify conformance with statute, policy, requirements, architectures, and standards for yeoman exercising these roles.
4. With this authority, PPC is additionally working on the logistics and staffing required to stand up a Travel Management Office, which will primarily oversee PCS moves. Additional
messaging will be promulgated once finalized.
5. Questions regarding technical authority for Military Pay and Personnel Administration should be directed to Mr. Steven Hudson at Steven.E.Hudson@uscg.mil. For questions regarding Personnel Support Teams, contact CDR Bill Haywood at William.K.Haywood@uscg.mil.
6. RDML Z. Merchant, Commander, Personnel Service Command (CG‐PSC), sends.
7. Internet release is authorized.

ppc PSC YN TECHAUTHORITY SPO ADMIN MAS ADV TVL PSC-BOPS AD RSV EPM RPM OPM