Aug. 1, 2024 —
Duplicate Documents Error on ETS Voucher
PPC is aware of a sporadic glitch happening in FSMS that may cause an erroneous rejection error to be received by ETS. After the AO approves a voucher in ETS and a “rejected by agency” error is received for Duplicate Document number, please do the following before submitting a PPC ticket. (instructions attached in PDF)
ETS FAQs/ETS Guides/ETS Training/ETS Login/ETS & FSMS Messages
E-Gov Travel Service (ETS) (uscg.mil)
mLINQS FAQs/Guides/Training
mLINQS PCS travel application (uscg.mil)
Procedure for Submitting PPC Customer Care Trouble Tickets
PPC Customer Care (uscg.mil)
Questions about USCG FSMS Policy or Procedure - Visit the FAST Helpdesk
Start here for help with Cutover Financial Systems
Coast Guard Common Core - FSMS Support SOP (uscg.mil)
FSMS Assist Support Team (FAST) Coast Guard Common Core - FAST-New (uscg.mil)
FSMS Supplier Request Form.pdf (uscg.mil)
Accouting or FSMS Technical Issues/Errors - Visit the FSMS Helpdesk ("DHS ServiceNow")
SNOW Ticket - https://snow.dhs.gov/fsms
FINCEN Customer Service Helpdesk (757) 523-6940
PAYMENT STATUS - FIN-SMB-Customerservice@uscg.mil
Government Travel Charge Card Program
Government Travel Charge Card Program (uscg.mil)