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USCG Pay & Personnel Center             

DIRECT ACCESS CHALLENGES

The Pay and Personnel Center is aware of Direct Access challenges.  We are currently experiencing the same issues and working with C5I and programmers to stabilize the system.  This message will be removed when resolved.

Attention: Orders remaining in a funds status check failed status (e.g. Awaiting $) is a known issue causing the continue error with newly renamed units for PCS, Separation, and RSV orders. If you continue to experience this issue, please submit a PPC Customer Care Ticket to PPC-DG-CustomerCare.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved.  If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

mLINQS ISSUE

USCG is still facing an issue in mLINQS with selecting the "assigned to" option from the drop-down menu and in the employee tab for certain states such as California, Ohio, Connecticut and Maryland. mLINQS has indicated that this is not a problem with the mLINQS software, but rather a browser settings issue with the Coast Guard (the settings are currently inaccessible to the average user and unit IT support). We are currently in communication with CG-9336 to resolve this issue as soon as possible.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager 

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

ALCGENL 278/24 - 2024 MASTER CHIEF ADVANCEMENT PANEL (MCAP) CUTOFFS

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Advancement cuts are based on forecasted losses and position reductions during a specific period of eligibility and are designed primarily for assignment officer planning purposes. CG Personnel Service Center‐Enlisted Personnel Management will revise these cut numbers as new loss data impacting the enlisted workforce becomes available.

ALCGENL 278/24