USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system. Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs. We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs. The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

Pay & Personnel News Updates from our Branches

ALCGRSV 002/24 SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 2-24

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Jan. 19, 2024 —

ALCGRSV 002/24
SUBJ: ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 2-24
A. Enlistments, Evaluations, and Advancements, COMDTINST M1000.2 (series)
B. Reserve Policy Manual, COMDTINST M1001.28 (series)
C. Body Composition Standards Program, COMDTINST 1020.8 (series)
1. The following personnel may be advanced to the rating/paygrade indicated
effective 1 February 2024 provided the requirements of Refs A-C are met:
Rank Name DEPTID SPOID
BM1 Nickole Dean 038652 042191
CMSC Gerald Singleterry 049082 042822
CMSC Omer Odabas 049082 042822
DC1 Jaquob Henry 044220 038079
DC2 Brian Kozaczek 044182 045431
ETC Christopher Janisko 044191 041675
HS2 Glisten Chorath 048836 042311
HS2 Daniel Gonzalez Respeto 041685 041675
IV1 Douglass Adams 004760 042822
MEC Mark Camacho 007423 049628
ME1 Donald Surber 038663 042632
ME1 Ryan Marten 038643 042311
ME1 James Nugent 006796 042822
ME2 Jason Smith 000251 002420
ME2 Gregory Leger 007290 045431
ME2 Michael Rushok 038653 042191
ME2 James Donnellan 038650 042191
SK1 Marguerite Gore 007480 045431
SK1 Mercedes Derr 038220 042030
SK2 Steven Scally 038638 041675
2. The Commanding Officer's (COs) recommendation for advancement (Ready)
must be maintained for the period from recommendation to advancement. In
addition, E-7, E-8, and E-9 candidates must not have an unsatisfactory
conduct mark on an enlisted evaluation for 24 months prior to the terminal
eligibility date. Personnel failing to maintain the CO's recommendation
(Ready) for this period shall be invalidated from the Reserve Service Wide
Exam (RSWE) and Reserve Master Chief Advancement Panel (R-MCAP) in which
they participated. Personnel who have been invalidated must be recommended
and qualify again through a new RSWE or R-MCAP competition.
3. COs shall immediately notify those members eligible for advancement and
take the appropriate administrative action. COs may withhold or cancel
advancements of ineligible personnel IAW Ref B and Art. 3.A.1 of Ref C.
When an advancement is withheld or cancelled, the COs shall immediately
notify Pay & Personnel Center (ADV) by email via AOIX at CMD-SMB-CG-PPC
and info CMD-SMB-CG-PSC. Please note C2OIX does not transfer to AOIX.
4. Per Article 3.A.10 of Ref A, personnel in certain ratings must meet
security clearance requirements for advancement.
5. COs shall ensure personnel advancing to pay grades E-7 thru E-9
obligate required service prior to advancement per Article 3.A.21.c
of Ref A.
6. The rank order number for each individual identified for advancement in
the ERAA is no longer indicated. The RSWE Advancement Eligibility List
containing the original rank order number may be found at the Pay and
Personnel Center (PPC) SharePoint site: https://uscg.sharepoint-mil.us/
sites/ppc/SitePages/PPC%20Advancements%20Service%20Validation%20and%
20Data%20Corrections.aspx but is subject to change. This ERAA, to include
unit designations, will be made available at the above PPC SharePoint
site.
7. Upon approved advancement, members are authorized to update their
rank as it appears in the Global Address List (GAL) from the Self-Service
portal at https://edms.uscg.mil/SelfService. This can be done as a
standard user without requiring admin-privileges. Rank updates do not
require a call to CGFIXIT or submission of a CGFIXIT Ticket. A self-help
tech-tip guide on how to update your rank in the GAL may be found at the
following SharePoint site: https://uscg.sharepoint-mil.us/sites/
C5IKnowledge/UserTechTips/SitePages/How-to-change-your-rank-in.aspx.
8. POC for this message is CWO3 Arnold Z. Uhrina, email:
Arnold.Z.Uhrina@uscg.mil, phone: 202-795-6514.
9. CAPT T. E. Fryar, Chief, CG PSC-RPM, sends.
10. Internet release authorized.