USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system. Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs. We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs. The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Customer Service Feedback

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager

Pay & Personnel News Updates from our Branches

Update 4 - FY 23 Workforce Planning Team Results - Enlisted Monetary Interventions

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March 1, 2023 —

R 011348Z MAR 23 MID200080771939U
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 085/23
SSIC 7220
SUBJ: UPDATE 4 - FY23 WORKFORCE PLANNING TEAM RESULTS – ENLISTED
MONETARY INTERVENTIONS
A. COMDT COGARD WASHINGTON DC 211940 OCT 22/ALCOAST 403/22
1. This ALCOAST announces an update to the results of the FY23
Military Workforce Planning Team (MWPT), specifically the Selective
Reenlistment Bonuses (SRB) for specified rates authorized by Para. 6
of REF (A).
2. An SRB is authorized for eligible ET members as follows:
a. A $60,000 Zone A SRB is authorized for ET2 members who
reenlist for an additional four (4) years of active duty service
obligation.
b. A $60,000 Zone B SRB is authorized for ET2 members who
reenlist for an additional four (4) years of active duty service
obligation.
3. Authorization for this SRB is effective 21 FEB 2023. This SRB is
not authorized retroactively.
4. All other provisions of REF (A) remain in effect.
5. ET2 members who reenlisted or extended due to obligated service
requirements upon receipt of AY2023 PCS Orders prior to this message
may submit a memo waiver request in order to reenlist to receive a
SRB. Waiver requests should be submitted to COMDT (CG-133).
6. Questions regarding this ALCOAST may be directed to Office of
Military Personnel Policy (CG-133) at:
HQS-PolicyandStandards@uscg.mil.
7. This message will be cancelled on 01 OCT 2023.
8. Dr. D. M. Navarro, Acting Assistant Commandant for Human
Resources (CG-1), sends.
9. Internet release is authorized.