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USCG Pay & Personnel Center             

TRICARE ALLOTMENT VERIFICATION

Following the DEERS incident and cancellation of TRICARE allotments in the past, you are strongly encouraged to verify an active allotment and status. You are not in danger of being dropped due to a 90-day grace for coverage. Any discrepancies can be resolved by submitting a PPC Help Ticket to re-establish the allotment: PPC-DG-CustomerCare@uscg.mil

We are aware of the problem with the TRICARE allotment(s) disappearing from pay slips.  We are working with programmers to correct it.  In the meantime, we encourage you to call TRICARE to ensure that your payment is current, and your coverage is not suspended.  TRICARE: 1-800-538-9552.

We apologize for the inconvenience, and we are doing our best to resolve the issue as quickly as possible.

ADVANCE PREPARATIONS FOR UPCOMING LIMITED AVAILABILITY TO DIRECT ACCESS (DA)

At 0600 EST, Wednesday, December 18, 2024, availability to DA will be limited to only those users performing tasks associated with 2025 payroll and regulatory changes. DA will be reactivated at 0600 EST, Friday, January 3, 2025. This limited availability is necessary to prevent the submission of self-service, unit P&A and SPO transactions that could potentially conflict with legislative and regulatory changes. Limited availability to DA impacts all active duty, reservists, retirees, annuitants, and civilian supervisors of military members. During this timeframe, access to self-service in DA for all users will be unavailable. This means no login access, including no ability to submit absence requests, no processing of pay or separation transactions and no processing of orders to include Reserve IDT, ADT, etc.

PASSWORD RESET

If your email address is NOT present or is incorrect, you will not be able to use the self-service password reset feature. Your business email address in DIRECT ACCESS must be added to the system or corrected.  Active duty and Reserve members must contact your P&A office or Servicing Pay Office (SPO) for assistance to update. 

Please note: Customer Care will no longer send password resets for active/reserve military members or civilian employees to personal email addresses. All password resets will be sent to USCG.MIL email addresses only. Do not submit multiple requests.  Please allow 5 days upon submission for response. 

Guide: Passwords and Set up/Update Security Questions

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager 

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Pay & Personnel News Updates from our Branches

New Pay Entitlement - Assignment Incentive Pay for Cutters Undergoing Maintenance Periods (AIP-CMP)

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R 211505Z OCT 22
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 399/22
SSIC 7220

Subj:  Assignment Incentive Pay for Cutters Undergoing Maintenance Periods (AIP-CMP)

  1. 37 U.S.C. Section 352 - Assignment pay or special duty pay
  2. 37 U.S.C. Section 204 - Entitlement
  3. Coast Guard Pay Manual, COMDTINST M7220.29D

1. Under the authority of REF (A), this ALCOAST announces the establishment of Assignment Incentive Pay for Cutters Undergoing Maintenance Periods (AIP-CMP), a special pay. AIP-CMP may be paid to active duty officers and enlisted members entitled to Basic Pay under REF (B), including Reservists on active duty who are permanently assigned to a career sea pay (CSP) eligible cutter, and whose CSP has been stopped in conjunction with a lengthy cutter maintenance period, such as SLEP, MMA, etc. AIP-CMP is authorized effective 01 OCT 2022 in the amount of $200 per month.

2. In relation to other pays, AIP-CMP is:

  1. Not payable for any period for which a member is paid CSP;
  2. Aside from 2.a. above, payable in addition to any pay, allowance, special pay, incentive pay, or any other monetary benefit to which the member might otherwise be entitled;
  3. Taxable income for federal and state tax purposes, but is not subject to Federal Insurance Contributions Act (FICA) Tax; and
  4. Not included in the computation of sale or settlement of unused accrued leave, Retired Pay, reenlistment bonus, Continuation Pay, Separation Pay, or Disability Severance Pay.

3. AIP-CMP starts on the date of the COMDT (CG-1332) decision memo authorizing the designated unit, or the date after the member's CSP has stopped due to absence from the cutter resulting from a cutter maintenance period as designated by COMDT (CG-1332), whichever is later. AIP-CMP may not be paid retroactively.

4. AIP-CMP stops the date prior to the date the member's CSP is restarted, or the date prior to the date a member:

  1. Is discharged or released from active duty;
  2. Is confined as a result of a court-martial sentence;
  3. Is absent without leave, with AIP-CMP restarted upon return from such absence;
  4. Departs on a permanent change of station (PCS) order from an assignment where AIP-CMP is authorized, in which case AIP-CMP stops the day prior to the date of departure from the assignment; or
  5. Departs the vicinity of a unit for which AIP-CMP is authorized, with no expectation of return prior to separation or retirement (e.g., leave or administrative absence).

5. AIP-CMP Governance. AIP-CMP is a special pay intended to encourage active duty military personnel to volunteer for cutter assignments by providing a monetary incentive to compensate members during lengthy cutter maintenance periods when CSP would normally stop. COMDT (CG-1332) designates Coast Guard units for AIP-CMP purposes.

6. Rates Payable. The monthly rate of AIP-CMP is $200. The portion of the month in which AIP-CMP starts or stops will be prorated. The 31st day of a month is not countable under any circumstances. COMDT (CG-1) may adjust payment levels based on Service needs. Authorization and termination of designated units will be communicated via decision memo. Changes to monthly payment rates will be announced via ALCOAST.

7. The contents of this message will be incorporated into the next change to REF (C), which will be released within the next year.

8. POC: Questions regarding this ALCOAST may be directed to Office of Military Personnel Policy, Compensation Division (CG-1332) at: SMB-COMDT-COMPENSATION@uscg.mil.

9. COs and OICs of cutters, as well as the servicing P&As and SPOs must bring the contents of this ALCOAST to the attention of all personnel.

10. This message will be canceled on 20 OCT 2023.

11. RADM B. K. Penoyer, Assistant Commandant for Human Resources (CG-1), sends.

12. Internet release is authorized.