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USCG Pay & Personnel Center             

Military Accounts Support (MAS) Branch

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Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

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MAS Resources

Introduction

Welcome to the Military Accounts Support (MAS) Branch page!

We hope you find the new format easier to navigate and the information better assembled for all your research needs. On this MAS OVERVIEW tab, you will find basic information about MAS and each topic tab the instruction required to assist you.

Servicing Personnel Office (SPO) Auditors Support for Military HR/Pay Issues

Customers are directed to contact their P&A Office for any errors or questions on pay and/or personnel issues.  If the P&A Office is unable to resolve it, the P&A Office is to contact the servicing SPO.  If the servicing SPO is unable to resolve the issues, the SPO will contact PPC. Some Trouble Tickets require specific information or formatting in order to be accepted and provide timely service. Be sure to include all the required information in the "Description of Problem/Request" section of the PPC Trouble Ticket email. Instructions and guidance can be found on the Customer Care Branch (CCB) FAQ page here: PPC Customer Care (uscg.mil)

NOTE: If unable to resolve the issues, the P&A Supervisor or SPO Payment Approving Official shall submit a ticket per the Personnel & Pay Procedures Manual Ch. 2, Sec. D. Customers should NOT be contacting PPC directly for any pay or personnel issues. We will continue to reroute inquiries directly from customers back to the servicing SPO and contact the SPO Chief to inform them that the ticket was rerouted. 

Additional MAS Pages

Latest Pay Rates and Benefits

Military Bonus & Incentive Programs

Special Duty Pay & Assignment Pay

Uniform and Clothing Allowances:

Enlisted Clothing Maintenance Allowances

Civilian Clothing Allowance Authorizations

Enlisted Supplementary Clothing Allowances

Directives & References:

Coast Guard Pay Manual, COMDTINST M7220.29 (series)

Personnel & Pay Procedures Manual (3PM)

Procedures & Development YN Kit Page 

Forms:

CG-3307's - Administrative Remarks Entries

CG Forms & Worksheets

Guides:

Please visit our main DA User Guide page for all instructional resources: DA User Guides 

MILITARY PAYROLL CALENDARS

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.

Payroll dates are released each year in September by MAS for the following calendar year. Publications and updates can be found via E-MAIL ALSPO

2025 Calendar Year Schedule

2025 Payroll Processing Schedule (E-Mail ALSPO C/24)

2024 Calendar Year Schedule

2024 Payroll Processing Schedule (E-Mail ALSPO C/23 Change 1)

2023 Calendar Year Schedule

2023 Payroll Processing Schedule (E-Mail ALSPO A/22 Change 1)

 

Military Accounts Support News Updates
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Dec. 15, 2020

Hardship Duty Pay-Restriction of Movement and other COVID-19 Pay and Allowances

ALCOAST 278/20 formally authorizes, as of 03 April 2020, HARDSHIP DUTY PAY-RESTRICTION OF MOVEMENT (HDP-ROM) and other temporary policy changes for several travel allowance, Food Service policy, and certain Special & Incentive (S&I) pays as part of the overall military effort to support our members and their families during the COVID-19 pandemic. The Pay and Personnel Center is now processing these claims in accordance with the following guidelines and procedures.

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March 23, 2020

Coast Guard Travel and Leave Policy Updated

ALCOAST 098/20 provides Coast Guard members with updated travel and leave policy guidance as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to assist unit commanders to preserve force readiness and accomplish CG missions. Please see paragraph 4, Domestic Travel, for important guidance regarding local leave.

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June 12, 2019

Moving Away to College May Change Your Child's TRICARE Options

Is your student heading away to college this fall? TRICARE coverage of eligible dependents extends to college students. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event (QLE). If this QLE applies to your student, you have 90 days from the date of the address change to change his or her TRICARE Prime or TRICARE Select health plan.


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For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form.  In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.