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USCG Pay & Personnel Center             

Military Accounts Support (MAS) Branch

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PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


Customer Support Telephone: 

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues. 

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F


E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil 

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil 


PPC Web Content Manager 

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MAS Resources

Introduction

Welcome to the Military Accounts Support (MAS) Branch page!

We hope you find the new format easier to navigate and the information better assembled for all your research needs. On this MAS OVERVIEW tab, you will find basic information about MAS and each topic tab the instruction required to assist you.

Servicing Personnel Office (SPO) Auditors Support for Military HR/Pay Issues

Customers are directed to contact their P&A Office for any errors or questions on pay and/or personnel issues.  If the P&A Office is unable to resolve it, the P&A Office is to contact the servicing SPO.  If the servicing SPO is unable to resolve the issues, the SPO will contact PPC. Some Trouble Tickets require specific information or formatting in order to be accepted and provide timely service. Be sure to include all the required information in the "Description of Problem/Request" section of the PPC Trouble Ticket email. Instructions and guidance can be found on the Customer Care Branch (CCB) FAQ page here: PPC Customer Care (uscg.mil)

NOTE: If unable to resolve the issues, the P&A Supervisor or SPO Payment Approving Official shall submit a ticket per the Personnel & Pay Procedures Manual Ch. 2, Sec. D. Customers should NOT be contacting PPC directly for any pay or personnel issues. We will continue to reroute inquiries directly from customers back to the servicing SPO and contact the SPO Chief to inform them that the ticket was rerouted. 

Additional MAS Pages

Latest Pay Rates and Benefits

Military Bonus & Incentive Programs

Special Duty Pay & Assignment Pay

Uniform and Clothing Allowances:

Enlisted Clothing Maintenance Allowances

Civilian Clothing Allowance Authorizations

Enlisted Supplementary Clothing Allowances

Directives & References:

Coast Guard Pay Manual, COMDTINST M7220.29 (series)

Personnel & Pay Procedures Manual (3PM)

Procedures & Development YN Kit Page 

Forms:

CG-3307's - Administrative Remarks Entries

CG Forms & Worksheets

Guides:

Please visit our main DA User Guide page for all instructional resources: DA User Guides 

Military Accounts Support News Updates
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July 9, 2024

ALCOAST 265/24 SSIC 7220 SUBJ: TRANSITION OF FLIGHT PAY FOR AIR CREW MEMBERS

R 081418Z JUL 24 MID120001272219UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 265/24SSIC

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July 2, 2024

ALCOAST 262/24 - FY25 LONG-TERM ACTIVE DUTY FOR OPERATIONAL SUPPORT OF THEACTIVE COMPONENT (ADOS-AC) CEILINGS

This ALCOAST announces the FY25 ADOS-AC ceilings as well as designated Cap Managers. ALCOAST 262/24

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June 3, 2024

Unliquidated Travel Advances

In accordance with the DEC 2023 CG8-C memorandum (Interim Financial Policy – Unliquidated travel

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May 8, 2024

ALCOAST 211/24 - MISCELLANEOUS PAYMENT REQUEST SHAREPOINT PROCESS

This ALCOAST announces the release of a new Miscellaneous (Misc) Payment M360 Application (app) to

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July 20, 2023

Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) message 156/23 announces enlisted advancements effective 01 August 2023. There is a spreadsheet available on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience.

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March 1, 2023

Update 4 - FY 23 Workforce Planning Team Results - Enlisted Monetary Interventions

ALCOAST 085/23 announces update 4 FY23 Workforce Planning Team Results - Enlisted Monetary Interventions.

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March 1, 2023

FY23 Workforce Planning Team Results - Aviator Officer Non-Monetary Interventions

ALCOAST 084/23 announces FY23 Workforce Planning Team Results - Aviator Officer Non-Monetary Interventions.

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Jan. 17, 2023

Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) 007/23 announces enlisted advancements authorized effective 1 February 2023. There is a spreadsheet on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience.

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Oct. 21, 2022

New Pay Entitlement - Assignment Incentive Pay for Cutters Undergoing Maintenance Periods (AIP-CMP)

Assignment Incentive Pay for Cutters Undergoing Maintenance Periods (AIP-CMP), a special pay. AIP-CMP may be paid to active duty officers and enlisted members entitled to Basic Pay under REF (B), including Reservists on active duty who are permanently assigned to a career sea pay (CSP) eligible cutter, and whose CSP has been stopped in conjunction with a lengthy cutter maintenance period, such as SLEP, MMA, etc. AIP-CMP is authorized effective 01 OCT 2022 in the amount of $200 per month.

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Oct. 28, 2021

Reminder: If your retirement date is on or after 1 January, 2022, as of 1 November 2021, PPC/RAS will no longer accept Form CG-4700 as your application for retirement pay

CG Form 4700, Coast Guard, PHS & NOAA Retired Pay Account Worksheet and Survivor Benefit Plan Election is being phased out. Coast Guard, PHS and NOAA personnel will join their DoD counterparts and begin using DD Form 2656, Data for Payment of Retired Personnel to establish their retired pay accounts at the Pay & Personnel Center.


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