PPC Logo

USCG Pay & Personnel Center             

Military Accounts Support (MAS) Branch

PPC Page Menu
Contact Us

Customer Service Feedback

How are we doing?

Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager 

Feedback button

MAS Resources

Introduction

Welcome to the Military Accounts Support (MAS) Branch page!

We hope you find the new format easier to navigate and the information better assembled for all your research needs. On this MAS OVERVIEW tab, you will find basic information about MAS and each topic tab the instruction required to assist you.

Servicing Personnel Office (SPO) Auditors Support for Military HR/Pay Issues

Customers are directed to contact their P&A Office for any errors or questions on pay and/or personnel issues.  If the P&A Office is unable to resolve it, the P&A Office is to contact the servicing SPO.  If the servicing SPO is unable to resolve the issues, the SPO will contact PPC. Some Trouble Tickets require specific information or formatting in order to be accepted and provide timely service. Be sure to include all the required information in the "Description of Problem/Request" section of the PPC Trouble Ticket email. Instructions and guidance can be found on the Customer Care Branch (CCB) FAQ page here: PPC Customer Care (uscg.mil)

NOTE: If unable to resolve the issues, the P&A Supervisor or SPO Payment Approving Official shall submit a ticket per the Task/Timeline attached to the Interim Technical Authority Guidance (PSCNOTE 5402). Customers should NOT be contacting PPC directly for any pay or personnel issues. We will continue to reroute inquiries directly from customers back to the servicing SPO and contact the SPO Chief to inform them that the ticket was rerouted. 

Additional MAS Pages

Latest Pay Rates and Benefits

Military Bonus & Incentive Programs

Special Duty Pay & Assignment Pay

Thrift Savings Plan (TSP)

Uniform and Clothing Allowances:

Enlisted Clothing Maintenance Allowances

Civilian Clothing Allowance Authorizations

Enlisted Supplementary Clothing Allowances

Directives & References:

Coast Guard Pay Manual, COMDTINST M7220.29 (series)

Personnel & Pay Procedures Manual (3PM)

Procedures & Development YN Kit Page 

Forms:

CG-3307's - Administrative Remarks Entries

CG Forms & Worksheets

Guides:

Please visit our main DA User Guide page for all instructional resources: DA User Guides 

 

 

MILITARY PAYROLL CALENDARS

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.

Payroll dates are released each year in September by MAS for the following calendar year. Publications and updates can be found via E-MAIL ALSPO

2025 Calendar Year Schedule

2025 Payroll Processing Schedule (E-Mail ALSPO C/24)

2024 Calendar Year Schedule

2024 Payroll Processing Schedule (E-Mail ALSPO C/23 Change 1)

2023 Calendar Year Schedule

2023 Payroll Processing Schedule (E-Mail ALSPO A/22 Change 1)

 

Military Accounts Support News Updates
Default Coast Guard Logo

Nov. 12, 2024

ALCOAST 426/24 SUBJ: ADVANCE PREPARATIONS FOR UPCOMING LIMITED AVAILABILITY TO DIRECT ACCESS

R 121605Z NOV 24 MID120001534745U FM COMDT COGARD WASHINGTON DC TO ALCOAST BT UNCLAS ALCOAST

Default Coast Guard Logo

Oct. 29, 2024

ALCGPSC 140/24 SUBJ: 2024 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA) UPDATE

R 281840Z OCT 24 MID180000018458UFM COMCOGARD PSC WASHINGTON DCTO ALCGPSCBTUNCLASALCGPSC 140/24SUBJ:

Default Coast Guard Logo

Sept. 30, 2024

ALCOAST 383/24 - UPDATED CRITICAL HOUSING AREA (CHA) POLICY

R 301650Z SEP 24 MID120001424013UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 383/24SSIC

Default Coast Guard Logo

Sept. 30, 2024

ALCOAST 381/24 - FY25 ASSIGNMENT INCENTIVE PAY FOR PRODUCTION RECRUITERS (AIP-PR) AND RECRUITERS-IN-CHARGE (AIP-RIC)

ALCOAST 381/24This ALCOAST announces the FY25 Criteria and Rates Payable for Assignment Incentive

Default Coast Guard Logo

Sept. 26, 2024

ALCOAST 375/24 - FY25 RESERVE ACTIVE DUTY FOR TRAINING (ADT) REQUIREMENTS

ALCOAST 375/24This ALCOAST announces key deadlines and management responsibilities for Selected

Default Coast Guard Logo

Sept. 25, 2024

ALCOAST 373/24 - FY25 SPECIAL DUTY PAY (SDP) AND ASSIGNMENT PAY (AP)

ALCOAST 373/24This ALCOAST announces results of the FY25 Special Duty Pay and Assignment Pay Panel

Default Coast Guard Logo

Sept. 20, 2024

ALCGENL 361/24 - 2025 SENIOR ENLISTED CONTINUATION BOARD (SECB) TIMELINE

ALCGENL 361/24This ALCGENL provides a timeline and amplifying guidance for the 2025 SECB. The title

Default Coast Guard Logo

Sept. 19, 2024

ALCOAST 361/24 - LEAVE BALANCE GUIDANCE FOR END OF FISCAL YEAR 2024

R 181245Z SEP 24 MID120001395858UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 361/24SSIC

Default Coast Guard Logo

Sept. 16, 2024

ALCGPSC 123/24 - E-GOV TRAVEL SYSTEM (ETS) FY24-25 CROSSOVER GUIDANCE

ALCGPSC 123/24This ALCGPSC provides guidance for ETS use in preparation for FY25 and required

Default Coast Guard Logo

Sept. 13, 2024

PCS Assist Team Has Ceased Seasonal Operations

It's been a pleasure supporting you this past peak PCS transfer season. The PCS Assist Team has