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USCG Pay & Personnel Center             

DEERS / ID CARD CHALLENGES

To our Coast Guard, PHS and NOAA retirees and their families,

Referencing the DEERS eligibility outage, the Defense Manpower Data Center (DMDC) has restored 99% of our retired community’s TRICARE eligibility.  There are a small group of accounts requiring additional attention and the Coast Guard continues to actively work with DMDC to address those cases this week.  Thank you for your patience and support during this difficult time.  We regret the inconvenience and uncertainty this outage has caused and appreciate you checking PPC’s website for the latest information and sharing it with our Coast Guard family.

Additionally, PPC sent notifications to all retired members using their Direct Access email on file.  If you did not receive this notification, please take a moment to update your Direct Access contact information.  In addition to helping us pass information for emergencies such as this, it will greatly assist everybody for future messaging . . . especially with tax season right around the corner.

Given this weekend’s events, please take a moment to verify your DEERS status/eligibility by visiting the milConnect website:  milConnect (osd.mil).  If you continue to experience eligibility issues, contact DMDC’s Beneficiary Line at 1-800-538-9552.  If your situation requires a deeper dive, DMDC will refer you to PPC’s DEERS specialist.

Should you require emergent medical assistance or an Emergency Room visit before your eligibility is restored:

1. Obtain medical assistance as needed!

2. Keep all receipts/ records of medical assistance.

3. Contact TRICARE for reimbursement.

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system.  Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs.  We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs.  The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

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Pay & Personnel News Updates from our Branches
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Nov. 5, 2024

Active-Duty Supplemental Advancement Eligibility Lists for November 2024

The Active-Duty Supplemental Advancement Eligibility Lists for November 2024 (reflects requests processed prior to November 1) have been posted. The list is available on PPC ADV's CG SharePoint Online page.Refer to ALCGENL message 035/18 for supplemental advancement list placement information.

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Nov. 5, 2024

Reserve Supplemental Advancement Eligibility Lists for November 2024

The Reserve Supplemental Advancement Eligibility Lists for November 2024 (reflects requests processed prior to November 1) have been posted. The list is available on PPC ADV's CG SharePoint Online page.Refer to ALCGENL message 035/18 for reserve supplemental advancement list placement information.

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Nov. 5, 2024

ALCGENL 391/24 SUBJ: 2024 SERVICEWIDE EXAM CUTOFFS

ALCGENL 391/24Advancement cuts are based on forecasted losses and position reductions during a specific period of eligibility and are designed primarily for assignment officer planning purposes. CG Personnel Service Center‐Enlisted Personnel Management will revise these cut numbers as new loss data impacting the enlisted workforce becomes

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Nov. 5, 2024

ALCGENL 390/24 SUBJ: 2024 MASTER CHIEF ADVANCEMENT PANEL (MCAP) REVISED CUTOFFS

ALCGENL 390/24Advancement cuts are based on forecasted losses and position reductions during a specific period of eligibility and are designed primarily for assignment officer planning purposes. CG Personnel Service Center‐Enlisted Personnel Management will revise these cut numbers as new loss data impacting the enlisted workforce becomes

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Oct. 29, 2024

ALCGPSC 140/24 SUBJ: 2024 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA) UPDATE

R 281840Z OCT 24 MID180000018458UFM COMCOGARD PSC WASHINGTON DCTO ALCGPSCBTUNCLASALCGPSC 140/24SUBJ: 2024 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA) UPDATEA. Critical Housing Areas (CHA), COMDTINST 11101.15BB. ALCGPSC 027/24C. Joint Travel Regulations1. In accordance with Ref A, Para 2. of Ref B is hereby updatedeffective 15 October 2024 to add

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Oct. 28, 2024

Competency Dictionary Updates Version October 2024

The Competency Dictionary has been updated effective October 2024: Competency Dictionary (a spreadsheet that shows all authorized competency codes and descriptions) has been updated by Commandant (CG-1B-1). There have been 39 competency changes since the latest dictionary was published, and changes since the latest update are in blue font on the

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Oct. 25, 2024

ALCGRSV 067/24 - ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 11-24

The following personnel may be advanced to the rating/paygrade indicated effective 1 November 2024 provided the requirements of Refs A-C are met (please see attached message):ALCGRSV 067/24Information can also be found by visiting the PPC Advancements SharePoint page (CAC): PPC Advancements (sharepoint-mil.us)

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Oct. 25, 2024

ALCGENL 382/24 - ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 11-24

All Coast Guard Enlisted (ALCGENL 382/24) announces enlisted advancements effective 01 November 2024.  There is a spreadsheet available on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience. 

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Oct. 21, 2024

May 2024 SWE Eligibility List Available

The May 2024 SWE eligibility list for distribution will be available shortly on the EPM-1 and PPC’s ADV SharePoint pages, and profile letters will be available in Direct Access. SWE competitions for advancements to pay grades E-5 through E-8 were held in August 2024 for all ratings except BM2, CS2, DC2, EM2, ET2, GM2, IS2, IT2, and the Cyber

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Sept. 30, 2024

ALCOAST 383/24 - UPDATED CRITICAL HOUSING AREA (CHA) POLICY

R 301650Z SEP 24 MID120001424013UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 383/24SSIC 11101SUBJ: UPDATED CRITICAL HOUSING AREA (CHA) POLICYA. Critical Housing Areas (CHA), COMDTINST 11101.15BB. Critical Housing Areas (CHA), COMDTINST 11101.15A1. This ALCOAST announces the promulgation of REF (A) andthe cancellation of REF (B). REF (A)

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Sept. 30, 2024

Reserve Supplemental Advancement Eligibility Lists for October 2024

The Reserve Supplemental Advancement Eligibility Lists for October 2024 (reflects requests processed prior to October 1) have been posted. The list is available on PPC ADV's CG SharePoint Online page.Refer to ALCGENL message 035/18 for reserve supplemental advancement list placement information.

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Sept. 30, 2024

Active-Duty Supplemental Advancement Eligibility Lists for October 2024

The Active-Duty Supplemental Advancement Eligibility Lists for October 2024 (reflects requests processed prior to October 1) have been posted. The list is available on PPC ADV's CG SharePoint Online page.Refer to ALCGENL message 035/18 for supplemental advancement list placement information.

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Sept. 30, 2024

ALCOAST 381/24 - FY25 ASSIGNMENT INCENTIVE PAY FOR PRODUCTION RECRUITERS (AIP-PR) AND RECRUITERS-IN-CHARGE (AIP-RIC)

ALCOAST 381/24This ALCOAST announces the FY25 Criteria and Rates Payable for Assignment Incentive Pay for Production Recruiters (AIP-PR) and Recruiters-in-Charge (AIP-RIC). REF (A) established the AIP-PR and AIP-RIC in FY24 for active duty enlisted members entitled to Basic Pay under REF (C). AIP-PR and AIP-RIC are payable in addition to Special

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Sept. 26, 2024

ALCOAST 374/24 - FY25 RESERVE INACTIVE DUTY REQUIREMENTS, ALLOCATIONS DESIGNATED UNIT PAY

ALCOAST 374/24This ALCOAST announces key dates, responsibilities, and policies, IAW REFs (A) through (E), for commands and Selected Reserve (SELRES) members when scheduling all reserve drill types in FY25, and authorizes Designated Unit Pay for qualifying units IAW paragraph 3. Drill types include Inactive Duty Training (IDT), Readiness Management

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Sept. 26, 2024

ALCOAST 375/24 - FY25 RESERVE ACTIVE DUTY FOR TRAINING (ADT) REQUIREMENTS

ALCOAST 375/24This ALCOAST announces key deadlines and management responsibilities for Selected Reserve (SELRES) members and commands, Reserve Forces Readiness System (RFRS) staffs and Reserve Training funds managers for the execution of Active Duty for Training (ADT) orders in FY25. ADT orders include Initial Active Duty for Training (IADT),

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Sept. 26, 2024

ETS TRAVEL AO WARNING - FSMS DOWNTIME

Please note Travel AO warnings have been implemented in ETS during the FSMS downtime. Vouchers are not to be approved until FSMS restoration on 15 OCT 2024. 

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Sept. 25, 2024

ALCOAST 373/24 - FY25 SPECIAL DUTY PAY (SDP) AND ASSIGNMENT PAY (AP)

ALCOAST 373/24This ALCOAST announces results of the FY25 Special Duty Pay and Assignment Pay Panel (SDP-AP) that convened on 15-16 Apr 2024. The SDP and AP levels approved for FY25 were carefully balanced against compelling needs, base resources and organizational priorities.

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Sept. 24, 2024

ALCOAST 364/24 - ENLISTED RATING ADVANCEMENT TRAINING SYSTEM (ERATS) FALL 2024 UPDATE

ALCOAST 364/24This ALCOAST announces updates to the advancement policy and procedures related to the Enlisted Ratings Advancement Training System (ERATS) per REF (A).

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Sept. 23, 2024

ALCGENL 364/24 - ENLISTED PERSONNEL ADVANCEMENT ANNOUNCEMENT (EPAA) NO. 10-24

All Coast Guard Enlisted (ALCGENL 364/24) announces enlisted advancements effective 01 October 2024.  There is a spreadsheet available on PPC's Advancement CG SharePoint Online site that you can sort by unit or SPO for your convenience.

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Sept. 23, 2024

ALCGRSV 061/24 - 2024 RESERVE MASTER CHIEF ADVANCEMENT PANEL FINAL ELIGIBILITY LIST

ALCGRSV 061/24This message serves as the final eligibility list for the 2024 Reserve Master Chief Advancement Panel (RMCAP) which was announced in Ref A. All Senior Chief Petty Officers (SCPOs) identified below are candidates for the 2024 RMCAP and should review this message and Refs A thru E in their entirety. Commanding Officers (COs),

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Sept. 23, 2024

ALCGRSV 060/24 - ENLISTED RESERVE ADVANCEMENT ANNOUNCEMENT (ERAA) NO. 10-24

The following personnel may be advanced to the rating/paygrade indicated effective 1 October 2024 provided the requirements of Refs A-C are met (please see attached message):ALCGRSV 060/24Information can also be found by visiting the PPC Advancements SharePoint page (CAC): PPC Advancements (sharepoint-mil.us)

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Sept. 20, 2024

ALCGENL 361/24 - 2025 SENIOR ENLISTED CONTINUATION BOARD (SECB) TIMELINE

ALCGENL 361/24This ALCGENL provides a timeline and amplifying guidance for the 2025 SECB. The title denotes the year in which senior enlisted members selected for non-continuation must retire. Candidates for the 2025 SECB are active duty enlisted members in paygrade E-7 or higher whose active military service time meets the following criteria on 31

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Sept. 19, 2024

ALCOAST 362/24 - EASING ADMINISTRATIVE REQUIREMENTS - BODY COMPOSITION SCREENING BETA TEST

ALCOAST 362/24This ALCOAST announces an extension to the Body Composition Screening (BCS) Beta Test announced in REF (A) and (B) for the October 2024 semiannual screenings. The goal of the BCS Beta Test is to reduce the total administrative time spent on the BCS and weigh-in processes. Military members assigned to Cutters, Boat Stations, Aids to

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Sept. 19, 2024

ALCOAST 361/24 - LEAVE BALANCE GUIDANCE FOR END OF FISCAL YEAR 2024

R 181245Z SEP 24 MID120001395858UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 361/24SSIC 7220SUBJ: LEAVE BALANCE GUIDANCE FOR END OF FISCAL YEAR 2024A. Military Assignments and Authorized Absences, COMDTINST M1000.8AB. 10 U.S.C. Section 701C. COMDT COGARD WASHINGTON DC 281049Z AUG 24/ALCOAST 332/241. To avoid leave balance issues at the

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Sept. 16, 2024

ALCGPSC 123/24 - E-GOV TRAVEL SYSTEM (ETS) FY24-25 CROSSOVER GUIDANCE

ALCGPSC 123/24This ALCGPSC provides guidance for ETS use in preparation for FY25 and required actions for users and approvers.