U.S. COAST GUARD
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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Tag: State Tax

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April 3, 2020

Retirees/Annuitants/FSPA Payees Change your Federal Income Tax Withholding or Additional Withholding: 

Do not use IRS W-4P (Withholding Certificate for Pension or Annuity Payments). Direct Access is configured to withhold federal income tax based on the information from the IRS W-4. Beginning on April 1, 2020, if you provide your information on a W-4P form, you will be asked to complete a W-4 instead so that the system will be able to recognize your request

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April 24, 2019

Maine Releases New State Income Tax Withholding Certificate

Maine has updated Form W-4ME, Employee’s Withholding Allowance Certificate. If you are a resident of Maine you should complete the new form and, if needed, update your state income withholding allowances via Direct Access Self Service as soon as possible.

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Feb. 21, 2019

Servicemembers Civil Relief Act (SCRA) Changes for Spouses of Military Personnel

The Servicemembers Civil Relief Act (SCRA) now offers spouses of servicemembers the option of electing to use the same residence as the servicemember for purposes of taxation under certain circumstances.

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Jan. 24, 2019

New Idaho W-4 helps taxpayers estimate paycheck withholding

The Form ID W-4 is here! This first-ever Idaho W-4 form is a new and improved tool to help make the payroll withholding process simpler, easier and specific to Idaho tax law. The Idaho-specific W-4 form is on our website at tax.idaho.gov/w4form.

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Dec. 14, 2018

Reminder for SPOs: Changing State Taxes

When changing a member's state income tax withholding, always insert a new row from the Federal Tax Data tab. This is counter-intuitive given there's a separate State Tax Data tab but that's how it works.

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March 15, 2017

Combat Tax Exclusion - Known Issue with PCS Departure Stop and Retroactive Transactions

There is a Direct Access Known Issue with Combat Tax Exclusion

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March 15, 2017

State/Federal Income Tax Withholding for Residents of Puerto Rico or Northern Mariana Islands

There are special income tax withholding requirements for certain federal agencies that have employees who work in the Commonwealth of the Northern Mariana Islands (CNMI) or Puerto Rico.