How do I set up VDI software on my personal computer?

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April 8, 2020 —

To set up VDI software on your personal computer, please visit https://cg.portal.uscg.mil/units/tiscom/Services/SitePages_EISI/Virtual_Desktop.aspx

Please keep in mind that there are other options to log on to the Coast Guard network. Please start with number one, and then add capacity as needed:

  1. Offline or “off-network” telework: No bandwidth demand.
  2. BlackBerry (if assigned): Low bandwidth demand.
  3. Outlook Web Access (OWA): Low-Medium bandwidth demand. Minimize sending of large file attachments.
  4. CG Portal: Low-Medium bandwidth demand.
  5. Virtual Private Network (VPN): Medium-High bandwidth demand. New AnyConnect VPN software was loaded to most government laptops that were connected to the network prior to 15 March.
  6. Virtual Desktop Interface (VDI): Highest bandwidth demand.

If you need assistance, contact CG FIXIT.


The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form.  In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.