MEDICAL CARE
As part of an ongoing trend in
Coast Guard healthcare, we are now operating under an all-appointment based system
of patient management. Instead of seeing patients that walk in that
day in a group at a certain time (sick call); the clinic reserves a number
of same day acute appointments for patients who are ill that day.
Please call in the morning for one of these appointments. Patients are
NOW REQUIRED to call (instead of walk in) 483-8596 and obtain
time to report. The telephone appointment lines open at 0700.
This system has been demonstrated to decrease waiting time and improve
customer service. AT NO TIME
WILL AN URGENTLY ILL OR URGENTLY INJURED PATIENT BE REFUSED TREATMENT.
CLINIC LATE POLICY
- You must check in at the front desk 15 minutes earlier than the scheduled time of your appointment.
- If you are more than 10 minutes late you will be given the option to reschedule your appointment.
- If you are unable to keep your appointment please call to cancel within 24 hours.
- If you are a NO-SHOW for a scheduled appointment; your Supervisor will be notified of any missed appointment.
DENTAL EXAMINATIONS:
Dental examinations are required ANNUALLY for Coast Guard Active Duty.
Dental exams are now scheduled by appointment only.
Please call the appointment desk at
(757) 483-8596.
IMMUNIZATIONS:
Immunizations are administered on a walk-in basis Monday through Friday from
0730-1100 and 1230-1500, except Wednesday afternoons when the clinic is
closed for professional staff training. Patients will be required to
stay in the clinic for 15 minutes after receiving any immunization to ensure
they do not have a reaction to the shot.
Patients can check their current
immunization status on CG Central.
PHYSICAL EXAMINATION:
Active Duty or Reserve by appointment only. We provide a full range of
required and routine physical examinations.
Physical Health Assessment:
The PHA has replaced routine 3 & 5 year (Triennial &
Quinquennial) physical examination. Every CG member will receive a PHA
annually during the member's birth month. If the member will not be
available during their month, the PHA may be performed up to 2 months prior
to their birth month.
- As per ALCOAST 105/10 Reservists are required to schedule annual PHA through the HEALTH READINESS PROGRAM (RHRP) at (888) 697-4299.
- Please read and follow directions from the Word document when scheduling your ANNUAL PHA
Biennial Aviation
Required every 2 years after the initial designation in aviation or LSO until age 48. Call for
availability.
Annual
Required for all aviation personnel age 50 or older.
OMSEP
Required annually after being initially enrolled into the program.
Pre-Commissioning/Appointment
Required within 12 months prior to original appointment as an officer.
Separation/RELAD
Required within 12 months of separation to separation.
GYNECOLOGY
Gynecology services are available by appointment. Call 757-483-8596 to
schedule an appointment.
PHARMACY
PRESCRIPTION REFILLS
Must be requested ahead of time by calling 757-638-2490 and
following the prompts.
MEDICAL RECORDS
If this clinic is not the custodian of your health record, you must bring
your record with you to ensure continuity of care and permit proper
documentation of health care services. In
accordance with COMDTINST M6000.1 (Series); Active Duty members are not
permitted at any time to maintain their own health records.
AFTER HOURS CARE
The clinic maintains a duty section that may render urgent care to active
duty personnel only. For other after hours care, patients should go to
the nearest Military Treatment Facility, or for emergencies go to the
nearest emergency room. All active duty patients need to follow up
with the clinic if they received after hour's urgent or emergency care.