The Stephen Pugh Memorial Clinic Base Elizabeth City
Hours of Operation:
Mon-Fri 0645 – 1130 & 1245 – 1530
Closed every Wednesday afternoon for training
MISSION STATEMENT
Our mission is to provide the highest quality healthcare to our active duty and reserve population with a primary focus on operational readiness, mission support and patient satisfaction by delivering superior, responsive and comprehensive health services, supporting individual wellbeing and the full range of CG missions.
APPOINTMENTS
To schedule, reschedule or cancel an appointment - 252 335-6460 OPT 1
Please arrive 15minutes early to each appointment in the Uniform of the Day
If you show up to your appointment without ALL of your required paperwork, we reserve the right to reschedule your appointment
If you check in 10minutes (or later) past your scheduled appointment, you will be completed as a NO SHOW
AFTER HOURS CARE
Active Duty: Normal work hours Contact the Clinic (252) 335-6460 After normal work hours Contact Duty HS (252) 384-8645
**After hours care is not a substitution for a regularly scheduled appointment**
Base Elizabeth City medical clinic maintains on-call services 24 hours a day to address urgent care needs.All active duty personnel are responsible for contacting their team Duty HS or Medical Officer after hours prior to seeking urgent/non-life threatening care.
EMERGENCY CARE – GO TO THE NEAREST EMERGENCY ROOM ASAP.
As soon as it is practical, notify the Duty HS and Command of the emergency room care and/or admittance to the hospital.
PATIENT CENTERED WELLNESS HOME
A Patient Centered Wellness Home is a team of healthcare providers and support staff who deliver services for total healthcare, surrounding the patient with support to accomplish wellness goals. This healthcare model will include and coordinate the disciplines of medicine, dentistry, pharmacy, family support, work-life, and safety, forming the Patient Centered Wellness Home. Each patient is expected to actively participate in developing individualized health and wellness directives and goals with their assigned team.
ROUTINE CARE
As part of the Patient Centered Wellness Home, the Base Elizabeth City Clinic provides primary care services for active duty personnel. Each active duty member will be assigned to a team that will attend to your healthcare needs. Active duty members can be seen for acute care by walk-in, on a space available basis. Routine care will be seen by appointment only and may be scheduled by calling or visiting the clinic Front Desk.
Routine services include:
Occupational & Aviation Medicine · Immunization· Lab Work· Primary Dental Care · Prescription Services ·Over the Counter Medications· Minor surgery·Referral services
RESOURCES
ON/OFF BASE
EMERGENCY:
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Onbase-x222
Off base- 911
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Appointment / Front Desk
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(252) 335-6460
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Outpatient Dept Team HS
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(252) 335-5314
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Afterhours Duty HS
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(252) 384-8645
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Clinic Supervisor
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(252) 335-6521
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Clinic Administrator
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(252) 335-6527
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Physical Appointments
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(252) 334-5421
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TRICARE
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(877) 874-2273
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Express-Scripts Pharmacy
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(877) 363-1303
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Active Duty Dental Plan
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(866 ) 984-2337
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Metlife Dental Plan (dependants)
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(855) 638-8371
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AAAHC accreditation means this organization:
* Was visited by experienced AAAHC health care professionals
*Was measured against nationally recognized standards of care
*Demonstrates a strong commitment to maintaining patient safety
*Is dedicated to protecting your privacy
*Meets all federal, state and local laws as well as AAAHC Standards for the care it provides
If you'd like to know more about AAAHC accreditation, visit http://www.aaahc.org/