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Commandant (DCMS-DPR-5)
U.S. Coast Guard
2703 Martin Luther King Jr. Ave. SE
Stop 7907
Washington, D.C. 20593-7907

Books

The Heart of Change: Real-Life Stories of How People Change Their Organizations by John Kotter and Dan Cohen

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The authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people’s behavior? 



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