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Commandant (DCMS-DPR-5) U.S. Coast Guard 2703 Martin Luther King Jr. Ave. SE Stop 7907 Washington, D.C. 20593-7907
Since the actions of the leader apparently account for up to 70 percent of employees' perception of the climate of their organization, Goleman and his team emphasize the importance of developing what they term "resonant leadership." Focusing on the four domains of emotional intelligence--self-awareness, self-management, social awareness, and relationship management--they explore what contributes to and detracts from resonant leadership, and how the development of these four EI competencies spawns different leadership styles.